Wisepay Documents

Updated: 30/06/2021 1.25 MB
Updated: 30/06/2021 1.78 MB

Visit Wisepay

The WisePay service operates in hundreds of schools, local authorities, academies and colleges across the UK. WisePay is a secure online payment service that allows parents and carers (and extended family members), to make payments to their school using their debit or credit cards.

Using your debit or credit card, payments to your school can be made conveniently from home, office, or anywhere that has an internet connection.

Payments can be made 24/7. You do not have to wait until your school is open and you do not have to write cheques or find cash. Furthermore, at any time you can see your payment history in your Wise Account. Additionally, you can track every transaction that you make – again 24/7.

Your Wisepay account also allows you to see your balances at anytime. This is particularly useful for a school trip that you are paying in installments. You no longer have to call your school to ask about your balance or wait for a statement to arrive – you can see this information anytime at your convenience.

The Wisepay App has recently been updated with a new look and feel. This is part of a a ongoing process to improve the app and make it more intuitive and secure. It is available for both iOS and Android.

App StoreApp Store

When you use the app you will need the organisation code which is 37837856.


Frequently Asked Questions

All students have a WisePay account automatically set up when they start at Poole High, logon details are sent out before your child starts. If you require a reminder of these details please contact wisepay@poolehigh.poole.sch.uk

WisePay is extremely easy to use. It’s visual and simple instructions are very quick and easy to follow, even for anyone who has never made an online payment or purchase before.

All online payments are made in real time, so the payment will be credited to your account instantly.

Payments to your school through WisePay can be made with all well known credit or debit cards. All cards that you would use in any high street stores can be used.

Yes. All pages viewed on WisePay are encrypted using a Secure Socket Layer (SSL) session.

Neither WisePay nor your school can see or has access to any of your card details. Your card details are never stored by WisePay.

The finance personnel within your school are notified that you have made a payment. They know which pupil the payment is for, how much has been paid and the item(s) that you have paid for.

Yes, you will automatically receive a receipt directly to your email address for every payment that you make.

Once logged in to your account, you can access your Wise Account. Just click on the Wise Account tab on the top right of the screen.

From here you can see all your transaction history. You can change some of your account details, such as email address, telephone number and password.

When your child leaves Poole High their Wisepay account becomes inactive and archived with their other school information. No bank details are kept on file. Please ensure that any funds on their meal account are used before they leave , as no refunds can be issued.

If you have any further questions about WisePay please contact the school via email: wisepay@poolehigh.poole.sch.uk